SUPPORT CENTER

Help for the public beta

Tactavera is free during public beta. Billing and paid plans are not active.

Technical help

Report a technical bug or accessibility issue from the feedback form. Include the page and what happened, but no patient information.

Account help

Profile updates, password changes, exports, session revocation, and account deletion are available from Account after login.

Educational corrections

Report suspected clinical errors, fireground errors, incorrect answers, unclear rationales, and outdated information. Critical safety concerns are prioritized.

Privacy and deletion

Export or delete your account from Account. Workspace data is removed and the account is anonymized; only minimal operational audit evidence remains.

Status and known issues

Outbound email, external AI, voice, file uploads, and billing are unavailable by default. In-app deterministic features remain usable.

Contact

Use the in-product support and correction form. Response times are not guaranteed during beta.

Open support and feedback form